PLEASE BE ADVISED:
Please, do not order key replacements prior to contacting Virgin Management unless you were expressly directed here to do so. All transactions from this page require approval prior to ordering.
This page is provided to request key replacements only. Should you place an order and complete the transaction without discussing with our management staff, we will consider that a donation on your part to further the advances of Virgins and we thank you in advance for your donations and support.
This transaction is NONREFUNDABLE!!!
Special notice from TonyaOnya regarding Replacement Keys:
Keys are made by hand and are customized to work only on your personal computer. Your fingerprinted registration keys are archived online in your account. If your old fingerprint hasn't changed you can download the archived set free anytime you need it. (See Virgin Management if you are in need of assistance.)
IF YOUR FINGERPRINT HAS CHANGED:
Due to a few bad apples we have encountered, duplicate key sets with a differing fingerprint include a replacement fee (mean ol' hackers). At first I didn't secure my work simply trusting people not to share. Sadly I was wrong and had to learn how to secure our work. If your computer dies and your fingerprint changes you will need a full replacement set of handmade keys.
I want to apologize to the honest people that we encounter for having to impose a replacement fee. It's an unfortunate circumstance for good people. The last thing we want to have happen is to discourage honest people from requesting valid replacement key sets when disaster strikes. We are aware that computers break but we've had occasions where users have ordered 6 replacement sets within a year. I'm so very sorry that we need registration keys at all. We will always take key replacement requests on a case by case basis. (See Virgin Management if you are in need of assistance.)